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Home > > Customer Service

Gift Card Information

 

E-Gift Cards are redeemable online only and cannot be used at any physical store locations. Once an E-Gift Card is purchased, the recipient will be sent an email with their card number and PIN for redemption at our online store; a confirmation email will also be sent to the purchaser.

 

At this time, E-Gift cards are temporarily unavailable for purchase due to web maintenance.

 

Checking Your Gift Card Balance

 

  • Check balance here.

  • You can also check the balance on your Gift Card by calling (800) 943-2710. When you call, please be sure to have your Gift Card number and PIN available.

 

The Fine Print

 

  • E-Gift Cards are only redeemable online.
  • If the amount of your Gift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with another valid form of payment. Gift Cards may not be used to purchase additional E-Gift Cards.
  • If the amount of your Gift Card is for MORE than the total order amount, the balance will be stored on your Gift Card for future use.
  • We cannot replace lost or stolen Gift Cards.
  • Gift Cards are non-transferable, non-refundable and are not redeemable for cash.

 

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          Contact

          1-800-435-9917

          Specialists are available Monday-Friday from 6AM - 6PM PST and Saturday-Sunday from 8AM-5PM PST.  Excluding US Holidays.

           

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