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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Returns & Exchanges

Online & Phone Purchases Return Policy

This return policy applies to products purchased from Quiksilver, Inc. and/or its affiliates (“Quiksilver”) under its “Quiksilver,” “Roxy,” and “DC” brands (collectively, the “Brands”).  Quiksilver provides refunds for purchases made at Quiksilver company owned retail and outlet stores (“Company Retail Stores”) and on the Brands’ official e-commerce sites as set forth more fully herein. Pursuant to the terms set forth below, Quiksilver will provide refunds to customers who return products via U.S. Mail unworn and unwashed, in their original condition and packaging (if any), with the tags still attached within 30 days from the date of an online purchase at a Brand’s official e-commerce site. Women’s swimwear must be unworn with the tags and sanitary liner attached. E-commerce purchases can be returned via U.S. Mail or at Company Retail Stores listed on our e-commerce sites (excludes authorized Quiksilver dealers and authorized dealer locations).

 

Holiday Return Policy - All purchases made online between 11/1/14 and 12/31/14 may be returned via mail through 1/31/15.

 

Click here to learn about In-Store Returns

Click here to learn about Returns via Mail

Click here to learn about Gift Returns

Click here to learn about Exchanges via Mail

Click here to learn about Receiving Damaged or Defective Items

Click here to learn about Receiving the Wrong Item

Click here to learn about Warranties

Click here to learn about Retail Store Purchases Return Policy