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How do I join the Boardriders Club loyalty program?
Is it free to join the Boardriders Club loyalty program?
What are the benefits of being a member of the Boardriders Club loyalty program?
How do I use a Reward?
IN STORE: Bring your reward email into a participating store and show the store associate at checkout. You may print the email and bring it with you or simply show the store associate the email on your mobile device.
How Do I Earn Rewards?
Can I use my Reward on www.quiksilver.com, www.roxy.com and www.dcshoes.com?
Please note: Third party products and gift card purchases will be excluded from all reward discounts.
Do Rewards Expire?
What happens if I return an item?
How do I reach the next level of the Boardriders Club program?
• Bronze Members: accumulate 0 - 499 loyalty points within a rolling 12 month period.
• Silver Members: accumulate 500 - 999 loyalty points within a rolling 12 month period.
• Gold Members: accumulate 1,000 or more loyalty points within a rolling 12 month period.
How do I view my points?
Do all my purchases count towards points?
Please note: Gift card purchases will not be eligible for point accumulation.
My purchase doesn’t appear in my points balance, what should I do?
If your purchase was made more than 48 hours ago and your account has still not been credited, please contact the Boardriders Club customer service team via the Contact page.
Where can I find my loyalty account number?
Due the impacts of COVID-19, we are experiencing high volume of customer inquiries, wait times may be longer than usual. For assistance, please submit any inquiries via email and a specialist will respond to you as soon as possible.
Specialists are available Monday-Friday from 8:30AM - 5PM PST. Excluding US Holidays.
Get immediate answers to our most frequently asked questions.