Returns
DC Shoes accepts returns of unworn merchandise with original packaging, within 30 days of delivery.
Returned products cannot be used, altered, or washed. Merchandise that shows signs of wear, scent, or damage will not be accepted for return. Goods marked “Final Sale” cannot be returned. Any merchandise returned that does not meet our requirements will not be refunded, returned to the sender, and will be disposed of on site.
Original shipping fees are not refundable.
Store Credit: You can choose to receive your refund as store credit. If you select this option, the return shipping fee is on us. Once your return has been processed, your store credit will be issued as a gift card and sent to the email address used to place your order.
Refund to Original Payment: If you prefer a refund to your original payment method, a $9.95 return fee will be deducted from your refund. Original shipping charges are non-refundable.
Returns may take up to 3–7 business days for processing once the package has been delivered.
Please note that items sent back without a return authorization from support@dcshoes.com will take longer to refund and may not be eligible for return.
In the event you were shipped the wrong item or a defective product, please contact us immediately.
If your return meets the requirements above, please proceed:
Reshop
Reshop is a service that allows us to offer our customers instant refunds. When you elect to get a refund with Reshop, you’ll create an account and finish getting your money directly with them – right away! Here is how it works!
When will I get my refund?
We’ve partnered with Reshop to enable instant refunds. If eligible, you can get your refund from Reshop immediately - even before you ship back your item(s.).
Have any further questions?
Check out Reshop's Help Center here or reach out to their Support team at info@reshop.com!