Contact Us

Your opinion matters! So get on it and share your thoughts with us now!

Contact us by Email

Or call us at 1-888-532-3130


Online Gift Certificates

Online Gift Certificates are redeemable online only at dcshoes.com and cannot be used at any physical DC Shoes retail stores.

Online Gift Certificates can be ordered in any whole dollar amount between $5 and $500. They are sent via e-mail to any individual with a valid e-mail address. The Online Gift Certificate contains a purchasing code and PIN number. They are activated within 24 hours of receiving the e-mail.

Buying Online Gift Certificates

To make your purchase, simply:

  • Go to our Gift Services page.
  • Click "Online Gift Certificates."
  • Fill out the order form and make your purchase.

After you purchase an Online Gift Certificate:

  • We'll send the recipient an e-mail with all of the information needed to use the Online Gift Certificate at dcshoes.com.
  • A confirmation e-mail will be sent to you.

Redeeming an Online Gift Certificate

Redeeming an Online Gift Certificate is easy. Follow these simple steps:

  • Shop dcshoes.com and select items you wish to purchase. Please note that Online Gift Certificates are not redeemable in DC Shoes physical store locations.
  • When you're ready to checkout, click "Shopping Cart."
  • Proceed through the checkout.
  • Enter your Gift Certificate Code (codes are case sensitive) and PIN number on the Payment page and click "Apply."
  • If you have more than one Online Gift Certificate, simply enter each code and click "Apply" after each one.

Rules and Regulations for Online Gift Certificates:

  • You cannot purchase an Online Gift Certificate with another Online Gift Certificate.
  • Online Gift Certificates are non-transferable, non-refundable and are not redeemable for cash.
  • We cannot replace lost or stolen Online Gift Certificates.
  • If you have any additional questions, please contact our Customer Service Department at 1-888-532-3130.
  • No sales tax is charged when buying Online Gift Certificates, though items purchased with Online Gift Certificates will be charged applicable sales tax if shipped to the states indicated here.