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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Your Order

Order Status

The status of your order is supplied by dcshoes.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order:

 

  • Check your email - We send you regular emails regarding the status of your order.
  • Visit our Order Status page - Click here to check your order status online at any time.
  • Contact us - If you still have questions about your order, please contact us at 888-532-3130 or via email.

 

Please note:

 

Order information may take up to 1 hour after your order is placed before it is displayed in your order history.