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Ordering & Shipping
Returns & Exchanges
- Online & Phone Purchases Return Policy
- In-Store Returns
- Returns via Mail
- Gift Returns
- Exchanges via Mail
- Damaged or Defective Items
- Received the Wrong Item
- Retail Store Purchases Return Policy
Safety, Security & Privacy
Placing an Order
There are two ways to find items on dcshoes.com: You may search for items using a Keyword or Item Number in the search box, or browse our site by using the navigation links at the top of the page.
Learning More About Items
If you would like more information about an item you see on dcshoes.com, simply click on the item. This will take you to a Product Detail page that provides a complete product description, product reviews from other DC Shoes customers, and additional products that we recommend.
Adding Items to Your Shopping Cart
To add items to your Cart, follow these steps:
- If required, choose a size and/or color for the item you want to purchase.
- Select a color from the product images located under item price.
- Click on the drop-down menu to select a size. (Note: If a size is not listed in the drop-down menu, the item is out of stock and not available for purchase.)
- Click the "Add to Cart" button to add the item to your Cart.
- Learn more about the Shopping Cart
Proceed to secure checkout to complete your purchase.
- Learn more about our Secure Shopping Guarantee
- Learn more about our Payment Options
- Learn more about Shipping Methods and Timelines
Learn more about Delivery Times.