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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Safety, Security & Privacy

Secure Shopping Guarantee

Dcshoes.com uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

 

Secure Shopping Guarantee has been established for every transaction made with dcshoes.com. If any unauthorized charges were to appear on your credit card as a result of shopping with dcshoes.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

 

We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.