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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Returns & Exchanges

Warranty

Not all products carry a manufacturer warranty.

 

DC Web Purchases - For details on warranties, please visit the product description section of the individual item or contact our Customer Service Department at 888-532-3130 or customerservice@dcshoes.com.

 

In store purchases and purchases from authorized dealer locations/websites –Please email us at warranty@dcshoes.com to open a ticket regarding any warranty issues and please allow 24-72 hours for a response.

 

Apparel Warranty

Footwear Warranty

Eyewear Warranty

Watch Warranty

Snow Warranty

Baggage Warranty