Enjoy FREE Shipping on all orders to the US and Canada! Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. You will receive an email notification with tracking information once your items ship.
Click here for our entire shipping policy and rates.
Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store. For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.
Items purchased online or by phone may be returned or exchanged by mail in their original condition and accompanied by the original packing slip within 30 days.
All product sales are intended for retail/ “end user” customers only, and are not intended for wholesale or redistribution by the purchaser. The resale of any products purchased from any of the Company Retail Stores or the Brands’ e-commerce sites without the express prior written consent of Quiksilver, in each instance, is strictly prohibited. For the purpose of enforcement of this policy, no customer may purchase more than a number of products or product styles that Quiksilver determines, in its sole discretion, to be a reasonable number in each circumstance during any 72 hour period without the prior written consent of Quiksilver. Quiksilver may refuse to sell any products to any person that Quiksilver believes, in its sole discretion, intends or endeavors to violate this policy.
Standard Return Shipping
How to Submit a Return via Mail in the US
Attn. Returns Department
11310 Cantu-Galleano Ranch Rd.
Mira Loma, CA 91752
How to Submit a Return via Mail in Canada
DC Shoes – C/O NRI
19332 24th Avenue
Surrey, BC V3Z 3S9
NOTE – Returns via mail will ONLY be accepted for online or phone purchases. All purchases made in store must be returned or exchanged in store.
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Free Shipping & Returns on All US Orders
Free Shipping & Returns on All US Orders placed online or over the phone.
DC Shoes Gift Cards can be ordered online for use in DC Shoes, Quiksilver, and Roxy retail stores located in the United States, or online.