Free Shipping on Orders Over $29
Enjoy FREE Shipping on all orders to the US and Canada! Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. You will receive an email notification with tracking information once your items ship.
Click here for our entire shipping policy and rates.
Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store. For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.
This return policy applies to products purchased from Quiksilver, Inc. and/or its affiliates (“Quiksilver”) under its “Quiksilver,” “Roxy,” and “DC” brands (collectively, the “Brands”). Quiksilver provides refunds for purchases made at Quiksilver company owned retail and outlet stores (“Company Retail Stores”) and on the Brands’ official e-commerce sites as set forth more fully herein. Pursuant to the terms set forth below, Quiksilver will provide refunds to customers who return products unworn and unwashed, in their original condition and packaging (if any), with the tags still attached within thirty (30) days from the date of purchase. Women’s swimwear must be unworn with the tags and sanitary liner attached. E-commerce purchases can be returned via U.S. Mail or at Company Retail Stores listed on our e-commerce sites (excludes authorized Quiksilver dealers and authorized dealer locations).
In-Store Purchase Returns
If the store lacks funds, the return is over $350, or the customer cannot be refunded on their original form of payment and does not want a merchandise credit, a check will be issued by Quiksilver’s corporate office located in Huntington Beach, California and the check will be mailed to customer within 4-6 weeks.
All product sales are intended for retail/ “end user” customers only, and are not intended for wholesale or redistribution by the purchaser. The resale of any products purchased from any of the Company Retail Stores or the Brands’ e-commerce sites without the express prior written consent of Quiksilver, in each instance, is strictly prohibited. For the purpose of enforcement of this policy, no customer may purchase more than a number of products or product styles that Quiksilver determines, in its sole discretion, to be a reasonable number in each circumstance during any 72 hour period without the prior written consent of Quiksilver. Quiksilver may refuse to sell any products to any person that Quiksilver believes, in its sole discretion, intends or endeavors to violate this policy.