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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Returns & Exchanges

Exchanges via Mail

To expedite your exchange, you may call our Customer Service Department at 888-532-3130.

 

  • Please follow the instructions for returning your item by mail
  • You will be notified via email when the return has been processed and a credit has been issued to the original form of payment.
  • Please place a new order for the item(s) you wish to receive.