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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Ordering & Shipping

Shipping Methods & Timelines

During checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.)

 

Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. (Business days are Monday-Friday, excluding federal holidays within the United States.)

 

ALWAYS FREE SHIPPING ON ALL ORDERS TO US & CANADA!

Enjoy free standard shipping when you place your order online at dcshoes.com. Valid for United States delivery addresses, including Alaska and Hawaii, USPS P.O. Boxes and APO/FPO via USPS Priority, and Canada via Purolator.

 

 

Shipping Rates are as follows: (in US Dollars)

 

US Lower 48

  Standard Ground 2 Day One-Day
  You can expect your order to arrive within 3-6 full business days after it has shipped. You can expect your order to arrive within 2 full business days after it has shipped. You can expect your order to arrive within 1 full business day after it has shipped.
Order Total      
$0.00 - $49.99 FREE $11.99 $17.99
$50.00 - $99.99 FREE $13.99 $19.99
$100.00 - $149.99 FREE $15.99 $21.99
$150.00 - $199.99 FREE $17.99 $23.99
$200.00 - $299.99 FREE $19.99 $25.99
$300.00 - $399.99 FREE $21.99 $27.99
$400.00 or more FREE $23.99 $29.99
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

US Alaska & Hawaii

 
  Standard Ground 2-3 Day
  You can expect your order to arrive within 3-8 full business days after it has shipped. You can expect your order to arrive within 2-3 full business days after it has shipped.
Order Total    
$0.00 - $49.99 FREE $11.99
$50.00 - $99.99 FREE $13.99
$100.00 - $149.99 FREE $15.99
$150.00 - $199.99 FREE $17.99
$200.00 - $299.99 FREE $19.99
$300.00 - $399.99 FREE $21.99
$400.00 or more FREE $23.99
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

US PO Box, UST, APO/FPO

 

  Standard Ground
  You can expect your order to arrive within 3-10 full business days after it has shipped.
Order Total  
$0.00 - $49.99 FREE
$50.00 - $99.99 FREE
$100.00 - $149.99 FREE
$150.00 - $199.99 FREE
$200.00 - $299.99 FREE
$300.00 - $399.99 FREE
$400.00 or more FREE
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

Canada

 
  Standard Shipping via Purolator Ground Service ($USD) Expedited Shipping via Purolator Air Service ($USD)
  You can expect your order to arrive within 3-8 business days after it has shipped. You can expect your order to arrive within 2-3 business days after it has shipped.
Order Total    
$0.00 - $49.99 FREE $15.99
$50.00 - $99.99 FREE $18.99
$100.00 - $149.99 FREE $20.99
$150.00 - $199.99 FREE $21.99
$200.00 - $299.99 FREE $23.99
$300.00 - $399.99 FREE $26.99
$400.00 or more FREE $29.99
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
  • By ordering goods from this website, you hereby authorize PBB Global Logistics Inc., chosen by this website, to act as your agent, and to transact business with the Canada Border Services Agency (CBSA) to clear your merchandise, account for duties and taxes, to return merchandise to this website, and prepare and submit refund claims on your behalf for any merchandise that you return.  You understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from this website.  Further, you also authorize the customs broker to endorse any refund cheque issued by the CBSA in your name, so that this website can be reimbursed.

 

Canada PO Box

 
  Standard Ground via Purolator Ground Service ($USD)
  You can expect your order to arrive within 7-10 full business days after it has shipped.
Order Total  
$0.00 - $49.99 FREE
$50.00 - $99.99 FREE
$100.00 - $149.99 FREE
$150.00 - $199.99 FREE
$200.00 - $299.99 FREE
$300.00 - $399.99 FREE
$400.00 or more FREE
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
  • By ordering goods from this website, you hereby authorize PBB Global Logistics Inc., chosen by this website, to act as your agent, and to transact business with the Canada Border Services Agency (CBSA) to clear your merchandise, account for duties and taxes, to return merchandise to this website, and prepare and submit refund claims on your behalf for any merchandise that you return.  You understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from this website.  Further, you also authorize the customs broker to endorse any refund cheque issued by the CBSA in your name, so that this website can be reimbursed.