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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

Extra 30% Off All Sale Styles. Use Code: SUMMER30 - Shop Now

Country : US  ⌵

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Language : English
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Ordering & Shipping

Shipping Methods & Timelines

 

During checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.)

 

Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) PST or your order may not be processed until the following business day. (Business days are Monday-Friday, excluding federal holidays within the United States.)

 

Items leave the warehouse in 1-2 business days.

 

Shipping Rates are as follows

 

US Lower 48 (in US Dollars)

 

Standard Ground (orders under $29)

$3.99 You can expect your order to arrive within 5-7 full business days after it has shipped.
Standard Ground (orders over $29) FREE You can expect your order to arrive within 5-7 full business days after it has shipped.
Express $7.99 You can expect your order to arrive within 1-5 full business days after it has shipped.
2 Day $9.99 You can expect your order to arrive within 2 full business days after it has shipped.
One Day $19.99 You can expect your order to arrive within 1 full business day after it has shipped.

 

 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will receive an email notification once your order ships. Please allow 24 hours for tracking to update.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

US Alaska & Hawaii (in US Dollars)

 

Standard Ground (orders under $29) $6.99 You can expect your order to arrive within 7-10 full business days after it has shipped.
Standard Ground (orders over $29) FREE You can expect your order to arrive within 7-10 full business days after it has shipped.
2-3 Day $14.99 You can expect your order to arrive within 2-3 full business days after it has shipped.
One Day $24.99 You can expect your order to arrive within 1-2 full business days after it has shipped.
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • You will receive an email notification once your order ships. Please allow 24 hours for tracking to update.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

US PO Box, UST, APO/FPO (in US Dollars)

 

Standard Ground (orders under $29) $6.99 You can expect your order to arrive within 5-10 full business days after it has shipped.
Standard Ground (orders over $29) FREE You can expect your order to arrive within 5-10 full business days after it has shipped.
 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • You will receive an email notification once your order ships. Please allow 24 hours for tracking to update.
  • Your shipping and handling cost will automatically compute during checkout.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

 

 

CANADA via fedex (IN CANADIAN DOLLARS)

 

Standard Shipping (orders under C$39) C$6.99 You can expect your order to arrive within 5-8 business days after it has shipped.
Standard Shipping (orders over C$39) FREE You can expect your order to arrive within 5-8 business days after it has shipped.
Expedited Shipping C$29.99 You can expect your order to arrive within 3-6 business days after it has shipped.

 

Please Note

 

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • Your order ships from the Quiksilver facility to the Canadian Border, and then to you. You will receive an email notification once your order ships. Please allow 3-5 business days for tracking to update after your order has shipped.
  • Your shipping and handling cost will automatically compute during checkout.
  • Any order being shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. A summary of these charges will be included in the Tax & Duty fee line. The order total presented at checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
  • You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
  • Orders cannot be shipped to Canadian P.O. Boxes.
  • The customs processing time frame is not included in the shipping timeline estimate.