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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Ordering & Shipping

Delivery Times

Delivery of your items will vary depending on your location and designated shipping method. Typically, items leave our warehouse within 2 business days and arrive 3-8 business days after they have shipped. Business days are Monday-Friday, excluding federal holidays within the United States.

 

Calculating Delivery Time

 

Delivery Time = Warehouse Handling Time + Shipping Time

 

  • Warehouse Handling Time refers to the amount of time it will take for your order to leave our warehouse.  Most items are shipped within 2 business days.
  • Shipping Time is the amount of time it will take your order to ship once it has left our warehouse. This depends on the shipping method you select during checkout.


Example

 

2 business days (warehouse handling time)

+

3-6 business days (US standard ground shipping time)

=

5-8 business days (delivery time)

 

 

Learn more about Shipping Methods and Timelines.