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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Gift Cards

Gift Cards

Gift Cards can be purchased online for use at www.quiksilver.com, www.roxy.com, www.dcshoes.com, and retail stores located in the United States.

 

Gift Card amounts can be ordered in any whole dollar amount between $25 - $500. Recipient must have a valid shipping address in the United States or Canada.

 

Gift Card Balance

 

  • You can check the balance on your Gift Card by calling (800) 943-2710. This phone number is also listed on the back of the card. When you call, please be sure to have your Gift Card number and PIN available.
  • Contact us - if you still have questions about your Gift Card. Please contact our customer care team.

 

Gift Cards: The Fine Print

 

  • Gift Cards are only redeemable at www.quiksilver.com, www.roxy.com, www.dcshoes.com, and retail stores located in the United States.
  • You cannot purchase a Gift Card with another Gift Card.
  • If the amount of your Gift Card does NOT cover the total purchase amount, you will need to pay for the remainder of the purchase with another valid form of payment.
  • If the amount of your Gift Card is for MORE than the total order amount, the balance will be stored on your Gift Card for future use.
  • We cannot replace lost or stolen Gift Cards.
  • Gift Cards are non-transferable, non-refundable and are not redeemable for cash.
  • No sales tax is charged when buying Gift Cards; however, purchases paid for with Gift Cards will be charged applicable sales tax.