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Shipping

Enjoy FREE Shipping on all orders to the US and Canada!  Orders are shipped on business days only.  Business days are Monday-Friday, excluding federal holidays within the United States.  You will receive an email notification with tracking information once your items ship.

Click here for our entire shipping policy and rates.

 

Returns

Items purchsed online or by phone may be returned or exchanged by mail or at any DC Shoes/Quiksilver/Roxy retail store.  For a full refund, returns must be made within 30 days with the original receipt and merchandise must be in its original condition.

Click here for our entire return policy.

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Gift Services

E-Gift Cards

E-Gift Cards are redeemable online only at dcshoes.com and cannot be used at any physical DC Shoes retail stores.

 

E-Gift Cards can be ordered in any whole dollar amount between $5 and $500 and may be sent via email to any individual with a valid email address. The E-Gift Card contains a purchasing code and PIN number and are typically activated within 24 hours of receiving the email.

 

Click Here to purchase an E-Gift Card

 

After you purchase an E-Gift Card

 

  • We will send the recipient an email with all of the information needed to use the E-Gift Card at dcshoes.com.
  • A confirmation email will also be sent to the purchaser.

 

Redeeming an E-Gift Card

 

  • Shop dcshoes.com and select items you wish to purchase. Please note that E-Gift Cards are not redeemable in DC Shoes physical store locations.
  • When you're ready to checkout, click "Cart” and proceed through our Secure Checkout.
  • Enter your E-Gift Card Code (codes are case sensitive) and PIN number on the Payment page and click "Apply."

 

Rules and Regulations for E-Gift Cards

 

  • You cannot purchase an E-Gift Card with another E-Gift Card.
  • E-Gift Cards are non-transferable, non-refundable and are not redeemable for cash.
  • We cannot replace lost or stolen E-Gift Cards.
  • No sales tax is charged when buying E-Gift Cards; however, items purchased with E-Gift Cards will be charged applicable sales tax if shipped to the states indicated here.